Frequently Asked Questions
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Do I need prior experience?
No. Our Foundations course starts at the beginning and builds up gradually with high-contrast notes.
What supplies do I need?
A small set of quality pigments, two brushes, cotton paper, and masking tape. We keep tools minimal.
Live or on-demand?
Both. Choose live cohorts for critique or on-demand for flexible pacing.
Refunds?
We offer a clear refund policy before the second session of a live cohort and within 7 days for on‑demand courses.
How is pricing structured?
Foundations includes lifetime access to updates. Live cohorts add a facilitation fee. We also offer bundle discounts.
Accessibility options?
Captions, keyboard-friendly lessons, transcripts, reduced motion, and high-contrast mode are available throughout.
Do you provide a certificate?
Yes. A completion certificate is issued when you pass the final project review.
What is the weekly schedule like?
Two micro-lessons, one live critique (optional), and a weekend challenge. All sessions are recorded.
Do you sell starter kits?
We offer curated kits through partner shops with student discounts. Links are shared after enrollment.
How do I get support?
Use the “Ask a question” button, email [email protected], or call +1 (415) 392-8475. Office hours 9–17 PT.
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